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      Contact Us

      Use the list below to locate the appropriate contact person, or call/email our office at: 

      171 Monroe Ave NW, Suite 545
      Grand Rapids, MI 49503
      (616) 258-7388 (877) VISIT GR
      VisitUs@ExperienceGR.com

      Our office is currently closed but will reopen July 6th for in-office work. Our team will continue to following safety guidelines and will to work from remote locations. Staff may continue to work a hybrid option of both in-office and at-home work after July 6th.  

      Staff can be emailed directly by using first initial last name [at] ExperienceGR.com.

      Staff Listings

      Leadership Team

      Doug Small, CTA

      President
      DSmall@ExperienceGR.com
      (616) 258-7388 ext. 3541

      Learn More ?
      Janet Korn, CTA

      Senior Vice President
      JKorn@ExperienceGR.com
      (616) 258-7388 ext. 3545

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      Dan Jonkman, CTA

      Vice President of Finance & Administration
      DJonkman@ExperienceGR.com
      (616) 258-7388 ext. 3548

      Learn More ?
      Mary Manier, CTP, CTIS, CTA

      Vice President of Sales & Services
      MManier@ExperienceGR.com
      (877) 847-4847 ext. 3554

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      Angela Nelson, CTA

      Vice President of Multicultural Business Development
      ANelson@ExperienceGR.com
      (616) 258-7388 ext. 3568

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      Kim Young, CTA

      Vice President of Information Systems
      KYoung@ExperienceGR.com
      (616) 258-7388 ext. 3555

      Learn More ?

       

       

      Marlene Bushouse, CTA

      Senior Sales Administrator
      MBushouse@ExperienceGR.com
      (616) 258-7388

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      Carol Campbell, CTA

      Accounting Manager
      CCampbell@ExperienceGR.com
      (616) 258-7388 ext. 3572

      Learn More ?
      Laura Edgington, CTA

      Marketing & Social Media Manager
      LEdgington@ExperienceGR.com
      (616) 258-7388 ext. 3571

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      Ronda Garmon, CTA

      Visitor Concierge
      RGarmon@ExperienceGR.com
      (616) 258-7388 ext. 3542

      Learn More ?
      Leslie Hastings, CHSP, CASE

      National Sales Manager
      LHastings@ExperienceGR.com
      (703) 469-1784

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      Kelsey Helstowski, CTA

      National Sales Manager
      KHelstowski@ExperienceGR.com
      (877) 847-4847 ext. 3546

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      Abby Jefferson, CTA

      Executive Coordinator
      AJefferson@ExperienceGR.com
      (616) 258-7388 ext. 3552

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      Kate Lieto, CTA

      Director of Marketing
      KLieto@ExperienceGR.com
      (616) 258-7388 ext. 3553

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      Brandy M. Martin, CTA

      Convention Services Manager
      BMartin@ExperienceGR.com
      (877) 847-4847 Ext. 3543

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      Kelly Messerly, CTA

      Marketing Content Manager
      KMesserly@ExperienceGR.com
      (616) 258-7388 ext. 3558

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      Tim Nelson, CMP, CTA

      Director of Sales & Services
      TNelson@ExperienceGR.com
      (877) 847-4847 ext. 3556

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      Andie Newcomer, CMP, GMS, CTA

      Director of Events
      ANewcomer@ExperienceGR.com
      (877) 847-4847 ext. 3559

      Learn More ?
      Andrea Robyns, CTA

      Marketing Technology Director
      ARobyns@experiencegr.com
      (616) 258-7388 ext. 3550

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      Heidi Schmitt, GMS, CTA

      Director of State Accounts
      HSchmitt@ExperienceGR.com
      (877) 847-4847 ext. 3557

      Learn More ?

      We don’t have to tell you that COVID-19 has dramatically impacted the tourism and hospitality industries. Experience Grand Rapids has had to make some difficult staffing decisions to control costs and better position the organization for the future. Rest assured, Experience Grand Rapids is still here for you. The team members above can be reached via phone or email.

      Board of Directors

      Thank you to our Board of Directors that share their passion for Grand Rapids.

      Learn More ?
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